Resources / Subscriptions & billing / Subscription refunds
Subscription refunds
1 min readThere is currently no formal refund policy for a subscription that is already running. Once the service has started, amounts paid for the current period remain due.
If you want to stop your subscription, the step to take is cancellation (see the article "Canceling your subscription"). Depending on your situation, it may lead to a prorated amount rather than a refund.
If you run into a specific problem (billing error, double charge, unwanted subscription), contact our team from the Contact page. Each situation is reviewed case by case.
In “Subscriptions & billing”
Understanding Ipocamp's plans
Details by pillar: document, insurance, legal support
How long is your proof kept?
Changing plans during your subscription
Canceling your subscription
Downloading your invoices
Changing your payment method
Understanding a line on your invoice
Annual or monthly billing
VAT and legal notices on invoices
What happens if a payment fails?
Moving from an individual plan to a team plan
Adding more deposits to your plan
Understanding the insurance coverage cap
Billing for firms and companies
Your payment history
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