Resources / Subscriptions & billing / Canceling your subscription
Canceling your subscription
1 min readYou make the request online, from the Cancellation page, by entering the email address linked to your account: you receive a link to choose how to stop your subscription. If you can't find it, write to us at support@ipocamp.fr.
Stopping at no cost: possible at any time until the day before your renewal date. Your subscription stays active until that date and is then not renewed. If a price change is scheduled before your renewal date, the no-cost stop takes place on the date of that change.
Immediate cancellation: it takes effect right away and gives rise to payment of the balance of the current period until your renewal date, less what you have already paid for that period. This balance is charged when you confirm.
In both cases, you receive a confirmation email.
In “Subscriptions & billing”
Understanding Ipocamp's plans
Details by pillar: document, insurance, legal support
How long is your proof kept?
Changing plans during your subscription
Downloading your invoices
Changing your payment method
Understanding a line on your invoice
Annual or monthly billing
VAT and legal notices on invoices
What happens if a payment fails?
Subscription refunds
Moving from an individual plan to a team plan
Adding more deposits to your plan
Understanding the insurance coverage cap
Billing for firms and companies
Your payment history
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