A dispute: how a claim unfolds

If a dispute affects a protected creation, your subscription gives you access to legal information by phone from Covéa Protection Juridique's in-house lawyers, Monday to Saturday. A diagnostic of your situation can then be carried out. Once this diagnostic is validated, individual support is offered.

You report the dispute to the insurer, Covéa Protection Juridique. Its contact details are in the information notice provided with your subscription.

The proof of prior existence you built with Ipocamp is one element of the case file. It is admissible under the principle of freedom of evidence in civil matters (Article 1358 of the French Civil Code), although its admissibility is never guaranteed in advance.

The exact course of a claim (reporting deadlines, documents to provide, coverage caps) depends on the general and specific terms of your insurance contract. For a concrete situation, the most effective step is to contact our team directly. They will point you to the procedure that applies to your cover.

This article is for general information only and does not replace reading your contract or seeking advice from a legal professional.