Troubleshooting

Quick fixes when something isn't working as expected.

Something not working as expected? These guides cover the most frequent situations and the checks to make first.

If the problem persists, write to support@ipocamp.fr stating which browser you use and, if possible, attaching a screenshot: we will get back to you quickly.

Featured

Trouble signing in?

1 min

→

The fingerprint calculation never finishes

1 min

→

All articles

Finding a deposit you made

Free deposits reappear in your space when you open an account with the same email address.

1 min

→